COMMERCIAL PROPERTY MAINTENANCE ACROSS SOUTH AFRICA
KEEP STORES TRADING, SAFE AND PRESENTABLE.
Retail maintenance must be completed quickly, neatly and with minimum disruption to customers, tenants and trading.
Spinx coordinates reactive repairs, planned maintenance, specialist trades and retail projects through one accountable service channel.
Cape Town | Johannesburg | Pretoria | Durban | Selected Areas Nationwide
 24/7 SUPPORT |  SLA OPTIONS |  MULTI TRADE SUPPORT |  NATIONAL COVERAGE |
RETAIL MAINTENANCE CANNOT INTERFERE WITH TRADING
A minor property fault can quickly become a customer, security or operational problem.
A damaged roller shutter can prevent a store from opening. A leaking pipe can affect neighbouring tenants. An air-conditioning failure can make the premises uncomfortable for staff and customers. Damaged finishes can affect the brand presentation of the store.
Spinx coordinates the correct trade, access arrangements and completion process around the needs of the store and shopping centre.
COMMON RETAIL RISKS
TRADING INTERRUPTION
Repairs may need to be completed before opening, after closing or within controlled work areas.
CUSTOMER SAFETY
Loose fittings, damaged floors, water leaks and electrical faults can create immediate risk.
SECURITY AND ACCESS
Roller shutters, doors, shopfronts and locks must remain functional and secure.
TENANT AND LANDLORD
The scope must distinguish between tenant work, landlord work and centre requirements.
BRAND PRESENTATION
Repairs and finishes must match the store environment and remain neat.
CENTRE APPROVALS
Access, permits, safety files and after-hours work may require prior approval.
SERVICES FOR RETAIL PROPERTIES
REDUCE EMERGENCY STORE CALL-OUTS
Planned inspections can identify problems before they prevent the store from trading.
Typical inspection items include:
Roller shutters and commercial doors
Air-conditioning systems
Electrical faults and lighting
Plumbing and drainage
Roof leaks and waterproofing
Ceilings and internal finishes
Shopfronts, locks and access points
FAQs
Can you work after trading hours?
Yes. After-hours work can be arranged subject to centre access, approvals, staff availability and commercial approval.
Can you deal directly with shopping-centre management?
Yes. We can coordinate access and operational requirements with the centre, provided the relevant contacts and approvals are supplied.
Do you repair roller shutters and shopfront doors?
Yes. This includes mechanical faults, motors, controls, locks, guides and selected aluminium and glazing repairs.
Can you quote for retail refurbishments?
Yes. We assess the scope and determine whether drawings, site measurements or specialist input are required.
Do you provide completion photographs?
Yes, where requested or included in the agreed service process.
Can you service multiple stores?
Yes. Multi-site support can be structured through an SLA or agreed maintenance programme.
TELL US WHAT IS AFFECTING THE STORE